24/7 FRIENDLY SUPPORT

Our Support team always ready for you to 7 days a week

30 DAYS EASY RETURN

Product any fault within 30 days for an immediately exchange

FREE SHIPPING

Free worldwide shipping on all Area order

HAPPY CUSTOMERS

Satisfaction guaranteed

Special fabric

Collection

Testimonials

I recommend this site, It's just amazing 🖤

Rebecca

Product exactly as the picture shows. Arrived quickly. Thanks

Emily

ABSOLUTELY GORGEOUS!!! Thank you so very much! 

Aurelie

I love them, I advise everyone, this is the best purchase of the year definitely

Kenza

was expecting! Lovely velvety fabric and nice detailing, thank you!

Iris

It came in 2 and a half weeks, quickly Everything is cool, everything is beautiful, thank you very much

Alex

FAQ

What types of payment does Shop Xconception accept ?

Xconception accepts all major credit cards and PayPal.

How do I return a product ?

You may return your unused product for a full refund within 30 days of when your order is delivered. Given current events, we will be extending our return policy to 60 days for any order placed after March 1, 2020. Refunds will be returned to your original method of payment within 7-10 days of Xconception receiving your return. To return your order, please send an e-mail with your order number to sales@xconception.com and a Xconception representative will be in touch. Please note you will be responsible for the cost of return shipping.

How soon will my order be processed and how will I know when it has been shipped ?

You will receive a shipping notice via e-mail when your order has left the warehouse. Most orders ship within 2-3 days business days of being placed. Due to constraints from our carriers because of current events, shipments may be delayed.

How can I track my order ?

When your package has shipped, you will receive a confirmation via e-mail that also contains tracking information from the appropriate carrier.  

There is a problem with my shipment / my order never arrived - what should I do ?

 If you experience any problems with your order, please contact customer service at info@xconception.com